For help with an order placed on the Glerc EU website, email support@glercbikes-eu.com or visit our Contact Us page.
What should I include?
- For an order question: your order number and a short description of what you need help with.
- For a product question: the bike model and wheel size, if known.
- For a visible product issue: clear photos of the relevant part, where they help explain the problem.
If you have already sent these details in the same conversation, you do not need to send them again.
This contact information is for Glerc EU website enquiries. For an order placed through another marketplace, continue through that marketplace's order support channel.
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